Frequently asked questions

Yes, we offer worldwide shipping.

All orders will be shipped via NZ Post.

We aim to dispatch your order within 2-3 working days of the purchase date.


Within NZ: 1-5 Days
Worldwide: 2-3 Weeks

*Please note these shipping timeframes are an estimate and are not guaranteed.

Once your order has been dispatched, you will receive an email with the tracking number and information on how to track your order.

We are based in Auckland, New Zealand.

Yes, you can. If you would like to pickup an order, please select the 'Local Pick Up' option at checkout and we will contact you to find a suitable time for you to pick up the boots.

Yes, we have a 14-Day Return Policy. Click here to find out more.

Yes, all of our boots are brand new.

We all hate buying boots that are the wrong size. So we are here to help you make sure you get the correct size. Please refer to the 'Size Guide' at the bottom of this page for help. Feel free to send us a message if you have any additional questions.